＋01
Patient payments
Provide a clear way for patients and families to pay for consultations, procedures and other hospital services.
HOSPITALS
Make healthcare payments easier to manage.
Support patient collections, service payments and operational reconciliation across departments and locations.
Designed for patient-facing payment journeys
W
HOSPITAL BILLINGPatient payment
•••Illustrative bill amount
₹4,850.00
Outpatient servicesINV-1024
PAYMENT STATUS Status available to review
✓
▦
Digital paymentsQR and online journeys
✓
Payment visibilityClearer status checks
An illustrative payment interface, not a live transaction.
HOSPITAL PAYMENT OPTIONSPayment journeys for
Payment journeys for
every point of care.
Support collections across patient-facing services, billing counters and digital touchpoints with a consistent payment experience.
▦02
QR & digital payments
Offer convenient digital payment options at billing desks, pharmacies and service counters.
↗03
Online collections
Support payments initiated through hospital websites, booking journeys and digital patient touchpoints.
COMMON PAYMENT CHALLENGES
Reduce payment friction across the patient journey.
Hospital teams coordinate care alongside billing, payment verification and financial administration. Clearer payment flows can help make these tasks easier to follow.
Discuss your payment workflow ↗Multiple payment points across departments
Patients may pay at registration, consultation, diagnostics, pharmacy and discharge. A consistent payment experience can make each collection point easier to navigate.
Unclear payment status during busy periods
When teams need to verify whether a payment is complete, delays can affect the next step in a patient journey. Keep payment status easier to review.
Reconciliation across locations and services
Different counters and departments create payment records that teams must review. A more organised workflow can make follow-up and reconciliation clearer.
A MORE CONNECTED WORKFLOWFrom collection to confirmation,
From collection to confirmation,
keep each step visible.
Give staff a consistent sequence for collecting, checking and reviewing payment activity across services.
01＋
Initiate
Start a payment request from the relevant hospital service or billing point.
→02▦
Collect
Let patients or families complete payment through an available payment option.
→03✓
Verify
Review payment status so staff can take the next appropriate step.
→04≋
Reconcile
Organise payment activity for operational review across services and locations.
A consistent approach to payment status and operational review
HOW IT WORKS
Clearer payment steps for patients and teams.
01＋
Start a payment request
Start a payment request from the relevant hospital service or billing point.
02▦
Collect payment
Let patients or families complete payment through an available payment option.
03✓
Check the payment status
Review payment status so staff can take the next appropriate step.
04≋
Review and reconcile
Organise payment activity for operational review across services and locations.
HEALTHCARE PAYMENTSMake payment workflows
Talk to our team ↗Make payment workflows
easier to manage.
Explore payment experiences for your hospital services, billing points and digital patient journeys.